2027 FAQs
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Ballot Questions
What is a ticket ballot and how does it work?
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Which tickets will be available in the ballot?
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Does it matter when I enter the ballot?
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If I am successful in a Ballot, how is payment taken?
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Can I apply for more than one day in the ballot?
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What should I do if I've submitted a ballot application but I now want to change it?
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Can I cancel my ballot application?
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I have an issue about my order and/or my ballot application - who should I contact?
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General Admission Questions
When is the General Admission tickets release date?
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How can I buy tickets?
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Are there different types of tickets available to purchase?
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Is there a limit on the number of tickets I can purchase for each day?
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Do I get a specific amount of time to make my purchase?
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What details are required to create an account?
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I have bought a ticket for one day of the event but would like to change to a different day, is this possible?
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I've not received my booking confirmation, how can I get it?
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Can I purchase tickets on the day?
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Can I buy tickets for Juniors?
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How can I pay for tickets?
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Can I book a 1st Tee Grandstand seat?
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Are tickets refundable?
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What happens if I don’t receive the confirmation email?
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Should I buy tickets from unauthorised sellers?
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What currency can I buy tickets in?
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When will I receive my tickets for the event?
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Is there a service charge?
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Where can I see the full Terms & Conditions?
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What are digital tickets?
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Why are we using digital tickets?
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How do I transfer my tickets to friends or family?
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When can I transfer tickets?
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Can I buy my transport or parking tickets at the same time as my tickets?
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Can I transfer my weekly ticket to different people on different days?
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Are tickets available for spectators with accessible requirements?
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I have made a purchase but why can't I purchase more tickets?
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What do I need to do if I have been given an 'Access Code'?
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How do I access my digital tickets?
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When do I need to pay for tickets?
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How much do tickets cost?
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Will I have to queue to purchase tickets?
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Where can I find out about Ticket inclusive Accomodation?
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How do I get to the Ryder Cup?
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What are the accomodation options?
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If my application is only partially successful, can I cancel my application?
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I have an issue about my order and/or my ballot application - who should I contact?
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I’ve forgotten the password to my ticketing account, what should I do?
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Premium Experience Questions
What is a Premium Experience and how does it differ to other tickets?
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Is there a minimum size booking for Premium Experiences?
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What Premium Experience packages will be available to purchase for the 2027 Ryder Cup?
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Do I have to provide guest names at the time of booking?
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What is included in each Premium Experience package?
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Is parking included?
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How will tables and suites be allocated?
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What is the dress code?
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Can I be billed with value added tax (VAT) excluded?
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Can I supply my own corporate gifts on-site?
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Can I purchase merchandise in advance of the Ryder Cup?
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What is the policy for bringing children in to a Premium Experience facility?
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Can we move around the course and follow play with a Premium Experience package?
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Will my special dietary requirements be catered for?
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Will there be vegetarian and vegan food on offer?
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Are the tables in Premium Experiences private or shared?
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Is there a service charge?
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Is my booking refundable?
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What details are required to create an account?
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Will there be a corporate merchandise programme?
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Is accommodation included with a Premium Experience?
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