Sept. 22-27 Whistling Straits Kohler, Wisconsin

2020 Ryder Cup FAQs

Q. I missed the Random Selection deadline. Is there any way for me to still purchase tickets?
A. Complete this form to be contacted if future ticket purchase opportunities arise.

A limited number of individual and daily hospitality opportunities still remain. Please visit here for more details.

Official tickets are available for purchase from the Official Ryder Cup Ticket Exchange, powered by PRIMESPORT. The Official Ticket Exchange is the only approved, secondary ticket marketplace where fans can purchase official event tickets directly from other fans. Click here to purchase tickets on the Official Ticket Exchange.

PRIMESPORT, the Official Ryder Cup Travel Package Provider of the PGA of America, also offers packages with access to official Ryder Cup tickets, area hotel accommodations, exclusive hospitality events, daily course transportation, and more. Please visit here for more details.
Q. Why do I see tickets for sale elsewhere online?
A. Official Ryder Cup Tickets are available exclusively through the PGA of America, the Official Ryder Cup Ticket Exchange and Official Travel Packages from PRIMESPORT.

We cannot verify outside ticket sellers for authenticity.
Q: I’m looking for a premium, bucket-list Ryder Cup experience. Is there an option for me?
A. Yes, a limited number of hospitality opportunities are available. Please visit here for additional details.
Q. Is there going to be a separate charge for parking?
A. No, parking will be onsite at Whistling Straits and is complimentary for ticket-holders.
Q. What’s the best time to arrive on-site the week of the event?
A. Details on gate hours, shuttle times and more will be made available on rydercup.com in Summer 2020.
Q. What time does the event end?
A. Details on gate hours, shuttle times and more will be made available on rydercup.com in Summer 2020.

Admissions Policies

Q. Am I able to bring my kids?
A. Kids (“juniors”) 17 years of age and younger receive free admittance onto the grounds when accompanied by a ticketed adult on Practice Days, Tuesday through Thursday, regardless of an event sell-out. There is a maximum of two (2) free juniors per ticketed adult. On Friday, Saturday and Sunday, each junior must have a paid ticket to enter the grounds. Junior tickets do not gain access into private hospitality areas or the International Pavilion.

Free junior tickets must be collected onsite at the Admissions Office at the Ryder Cup main entrance on the day of admission. No advance registration is necessary.
Q. Do you have a policy for military attendance?
A. To honor the men and women who serve our country in the United States Armed Forces, The Ryder Cup is pleased to offer Active Duty, Military Retirees*, Active Reserve, National Guard and their accompanying spouse/partner complimentary grounds tickets during the Practice Days, Tuesday through Thursday, regardless of a sell-out. (*Career-retired with twenty years of qualifying military service and Department of Defense ID) Complementary military tickets do not gain access into private hospitality areas or the International Pavilion.

Further details regarding obtaining complimentary tickets for military personnel will be available on www.rydercup.com by early summer.

Accommodations/Travel

Q. I am traveling to Wisconsin for the 2020 Ryder Cup. Where can I stay?
A. Once you completed your ticket purchase through the PGA of America, you should have received a link for hotel accommodations; private home rentals; and RV, camping or glamping sites.

PRIMESPORT, the Official Travel Package Provider of the 2020 Ryder Cup, has also secured limited inventory at area hotels, packaged with official 2020 Ryder Cup tickets and additional experiences. Please visit here for more details.
Q. If I purchase tickets, am I able to stay at a Destination Kohler property?
A. Unfortunately, your ticket purchase does not provide special access to secure accommodations at a Destination Kohler hotel.
Q. Where is parking?
A. Parking will be onsite at Whistling Straits and is complimentary for ticket-holders.
Q. Can I Uber/Lyft to the Ryder Cup?
A. Details on rideshare options will be made available on rydercup.com in Summer 2020.

The Ryder Cup

Q. What goes on Ryder Cup Week?
A. Practice Days


Tuesday: Be onsite for the Opening Day of the 2020 Ryder Cup! Those who attend on Tuesday will be the first to see the two teams together in person and get a sneak peek at potential pairings for the Match Rounds. Tuesday is a great day for the family to attend, as each ticketed adult can bring up to two (2) juniors into the Ryder Cup grounds for free.

Wednesday: Witness the best junior golfers from the United States and Europe, and likely future Ryder Cup competitors, compete in a Friendship Match onsite at Whistling Straits. This friendship match will feature the United States and European Junior Ryder Cup teams who will be competing earlier in the week at the Junior Ryder Cup. Past Junior Ryder Cup team members include Justin Thomas, Jordan Spieth, and Rory McIlroy. Wednesday is a great day for the family to attend as each ticketed adult can bring up to two (2) juniors into the Ryder Cup grounds for free.

Thursday: Kick off your morning with the 2020 Ryder Cup Celebrity Matches, featuring celebrities and athletes from both the United States and Europe. That afternoon experience the Opening Ceremonies. This ceremony will feature music, anthems, Team introductions and the announcement of Friday morning’s pairings. Spectators onsite will enjoy entertainment both before and after the Opening Ceremonies.


Match Days


Friday & Saturday: Enjoy both Morning and Afternoon Matches consisting of either Foursome or Four-ball format.

Sunday: Enjoy all twenty four players competing in twelve Singles Matches.


Format of the Ryder Cup


There are a total of 28 matches, played in three different forms of Match Play. Europe needs 14 points to retain the Ryder Cup; the United States needs 14.5 to win the Ryder Cup.

Foursome: “Foursome” play is a match where two golfers compete on a team against two golfers from another team and each side plays one ball. The golfers play alternate shots until the hole is played out. Team members alternate playing the tee shots, with one golfer hitting the tee shot on odd-numbered holes and the other hitting the tee shot on even-numbered holes. The team with the lower score wins the hole. Should the two teams have the same score, the hole is halved. The “Foursome” format will be played once on Friday and once on Saturday. Four 2-man teams from the United States will play against four 2-man teams from Europe each day.

Four-Ball: “Four-Ball” play is a match in which each member of the two-man teams plays his own ball. Four balls are in play on each hole. The lowest score from each side will represent the score for the side. The side with the lowest score will win the hole. Should players from each side tie the lowest score, the hole is halved. The “Four-Ball” format will be played once on Friday and once on Saturday. Four 2-man teams from the United States will play against four 2-man teams from Europe each day.

Single: “Single” is a match in which one player from the United States competes against another player from Europe, each playing his own ball. The player with the lowest score on each hole will win the hole. A player wins this head-to head competition when he is up by more holes than there are remaining to play. On Sunday, all twelve team members from the United States will compete against the twelve team members from Europe.

Q. Where can I find out more about Ryder Cup week?
A. Details on prohibited items, gate hours, shuttle times and more will be made available in Summer 2020.

Tickets, Shipping & Order Support

Q. When can I expect my tickets to be delivered?
A. Tickets will be mailed to the address on file approximately six (6) weeks before the Ryder Cup.
Q. Are tickets personalized? Can I give my ticket to a family member or friend?
A. Tickets are not personalized and can be given to a family member or friend. Please consult the question below that describes our one-time admission, no re-entry policy for the Ryder Cup.
Q. Can I come and go from The Ryder Cup with my same ticket?
A. There will be no daily re-entry to the grounds of the 2020 Ryder Cup. If you leave the grounds, you must have an unscanned admission piece to return to the Ryder Cup. Once your ticket/credential has been scanned, it will no longer provide admission. The only exception is when the Weather Warning signs have been posted.
Q. I purchased tickets, but I cannot attend. What should I do now?
A. The Official Ryder Cup Ticket Exchange powered by PRIMESPORT is an official marketplace for authentic, verified inventory to the event. Should your plans change and can no longer attend the event, use the Ryder Cup Ticket Exchange to easily list your tickets for other fans to purchase.
Q. I bought tickets from a third party (Not PGA of America or PRIMESPORT). How can I verify that the tickets are valid and will work?
A. The PGA of America is your only source for official Ryder Cup ticket sales. Please be cautious of listings offering inventory outside of the PGA of America, the Official Ryder Cup Ticket Exchange or Travel Packages through our Official Travel Package Provider, PRIMESPORT. We cannot verify outside ticket sellers for authenticity.
Q. What is your refund policy?
A. Refund Policy


There shall be no refunds, exchanges or replacement of tickets except as provided for in the Event Cancelation / Weather Policy.


Event Cancelation / Weather Policy


There shall be no refunds, rain checks, exchanges or replacement of tickets if at least three (3) cumulative hours of play are held on the day specified on this ticket. If there are fewer than three (3) cumulative hours of play on the day specified on this ticket due to an act of God or other matter beyond the control of the PGA, the PTC and the PGA reserve the right, in their sole discretion, to provide ticket holders with one of the following: (i) a full refund of the purchase price of the ticket paid to the PGA, (ii) a partial refund of the purchase price of the ticket paid to the PGA, or (iii) the opportunity to attend a rescheduled event or exchange tickets for a comparable ticket to a different day in the Championship. To the extent that you have purchased entrance into an upgraded spectator facility that is not otherwise available to the general Championship attendees, any refund or ticket exchange shall be limited to the portion of the ticket that provides access to the grounds, unless the upgraded spectator facility that is not otherwise available to the general Championship attendees was not available on the originally scheduled date for at least three (3) hours.
Q. Where do I go for order support, such as changing my shipping address or if I didn’t get an email order confirmation?
A. Please contact the ticket support team:


Order Support

Tickets@rydercup.com

(855) 295-9887

Mon-Fri, 8 AM-5 PM (AZ Mountain Standard Time)

WHAT CAN I BRING?

Q. Do you have a list of what is and is not allowed on the grounds?
A. Details on prohibited items, gate hours, shuttle times and more will be made available in Summer 2020.
Q. Are strollers allowed on the grounds?
A. Yes. However, only to accommodate an infant/toddler.
Q. Are credit cards accepted? What about debit? Cash?
A. Yes. All vendors at the event will accept cash, credit/debit cards.
Q. Will there be a lost and found on-site?
A. Yes, there will be multiple lost and found locations on-site. However, you will not be able to store items here throughout the day/event.
Q. Will there be medical services on-site?
A. Yes. Medical stations will be clearly visible on site and marked on your Event Guide.
Q. Will there be breast pumping stations?
A. Yes. Details will be made available in 2020.

Miscellaneous Questions

Q. Will there be designated parking for those requiring lift-equipped transportation?
A. Yes, there will be designated parking for those requiring lift-equipped transportation. This transportation will need to be set up through The Convention Store. More information on how to set up this transportation with The Convention Store will be available in the spring of 2020. Please note, wheelchairs will not be available for rent at the 2020 Ryder Cup. The front rows of the parking lots will also be reserved for spectators not requiring lift-equipped transportation, but who have physically challenged hang tags for their vehicles.
Q. Will there be any on course wheelchair accessible viewing locations?
A. Yes, there will be a few specific wheelchair accessible viewing areas located on course. The exact locations of these areas will be noted on the Spectator Guide, available in spring of 2020.
Q. Are mobile phones allowed at the event?
A. Yes.
Q. Are cameras allowed at the event?
A. Cameras are allowed on Practice Round Days (Tuesday-Thursday), but not Match Days (Friday-Sunday).
Q. Will the Ryder Cup be broadcast on TV or radio?
A. Yes, the Ryder Cup will be broadcast on Golf Channel and NBC and times will be released in Summer 2020.
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