Updated Event Information
The 43rd Ryder Cup, scheduled for September 22-27 at Whistling Straits in Kohler, Wisconsin, has been rescheduled for September 21-26, 2021.
The decision to reschedule the Ryder Cup was made based on guidance from the Centers for Disease Control and Prevention, and in conjunction with the state of Wisconsin and Sheboygan County, with the health and well-being of all involved as the top priority.
Tickets purchased for the 2020 Ryder Cup via rydercup.com will be automatically valid for the corresponding day(s) in 2021.
Process details for those unable to attend the new dates in 2021 may be found below.
Those who have purchased tickets and hospitality packages on the secondary market must contact that specific site directly. The PGA of America will be unable to process refunds for those purchases.
A: Yes, existing 2020 Ryder Cup tickets are automatically valid for the new event dates next September of 2021. Tickets will be honored for the same day next September of 2021 as it would grant admission for this year’s 2020 Ryder Cup (i.e., a Thursday grounds ticket purchased for September 24, 2020, will provide Thursday grounds access for September 23, 2021, etc.)
A: For those who have purchased tickets via rydercup.com, an email communication has been distributed to request a refund. If you are unable to attend on the new dates, refund requests will be accepted through October 28, 2020 via the submission steps included in the email. Please note that no refund requests will be accepted after 5 p.m. ET on October 28, 2020.
Refunds can only be issued to the card used on the original transaction. You may be asked to verify payment information in order to complete the refund request.
A: Please reach out to the ticket support team at tickets@rydercup.com, or (855) 295-9887, Monday - Friday (8:00am - 5:00pm Arizona Mountain Time).
A: Once a refund request is successfully submitted, each requestor will be shown a thank-you screen with the date and time stamp of the submission. You will receive an email confirmation when your order has been canceled, within 7-14 days of your refund request. Please allow an additional 3-5 business days after order cancellation for the refund to post to your account. The credit will appear on your card statement as PGA Ticket Sales.
A: If you have a listing on the Official Ticket Exchange and your tickets have not yet sold, your listing will automatically be updated to reflect the new 2021 event dates. If you have a listing and your tickets have already sold, please be aware that you are still required to fulfill your obligation to the ticket purchaser and deliver the tickets for the new 2021 event dates.
If you secured your access to the 2020 Ryder Cup through PRIMESPORT, you will receive further details via email communication. For specific questions or to connect with a member of the PRIMESPORT team, please call 800-591-9198 or email customerservice@primesport.com.
A: If your ticket was purchased from a secondary market website other than rydercup.com, please contact that site directly. We are unable to process refunds for those tickets.
A: Please call your hotel and airline directly to inquire about cancellations, rescheduling or refunds.
A: Tickets for the 2020 Ryder Cup will be mailed out approximately 6 weeks prior to the new event dates, September 21-26, 2021.
A: Please check your email for a detailed communication to all 2020 Ryder Cup volunteers. For remaining questions, please contact our Volunteer Operations staff at 2020rydercup@pgahq.com.
A: Please check your email for a detailed communication to all existing 2020 Ryder Cup hospitality purchasers. For remaining questions, please visit our hospitality section of the website here.