A: Multiple transport options will be available for the 2023 Ryder Cup. Park and Ride will be available to purchase. Shuttle buses from train/metro stations will be also available. Full information is available here.
A: Yes. All ticket holders will be required to provide their full name, date of birth, nationality and all the details mandatory by the Italian legislation. When entering the venue all tickets will be checked against the ticket holder ID/Passport. Valid forms of ID are Passport, identity card, or driving licence. Photocopies of ID/Passports will not be accepted.
A: Fans should have a valid form of ID-Passport, driving licence or identity card, and mobile phones containing their digital ticket. Portable chargers are recommended.
A: Children aged 5 and older can attend with a valid ticket. Children aged 4 and younger are not able to attend.
A: Dress accordingly for weather conditions. Sensible shoes should be worn. Shoes with metal spikes are prohibited.
A: No. A no re-entry policy is in place at the Ryder Cup 2023. Also, due to the Italian Legislation regulating sporting events, an entry ticket can be scanned only once for entering the Venue.
A: Applications are now closed. For any queries please contact RyderCupVolunteers2023@rydercupeurope.com
A: The General Admission ticket ballot process has now been concluded. If you are looking to secure your place in Rome now, explore our Premium Experience packages, Ticketed Experiences, and Travel Packages.
A: You can pay using Visa & Mastercard debit cards, or Visa, Mastercard and American Express Credit Cards. Online bank transfers are also accepted, the option is available via Vivaticket the Official ticketing platform.
A: Italian legislation requires that the attendee is named on the ticket in advance. Ticket purchasers will be required to transfer tickets to named attendees. The ticket transfer process will begin in July 2023, and ticket buyers will be notified in advance.
A: No. Tickets are non-refundable. Please see Terms and Conditions available at: https://www.rydercup.com/it-it/terms-conditions
A: In order to verify your order please fill the form available at: https://rydercup.vivaticket.com/pga_b2c/needhelp.html providing your full name, date of birth, tickets purchased, and email address used during the transaction.
A: Please make sure you are able to receive SMS/text messages and you entered the mobile phone number without the country code, which must be selected by the drop-down menu.
Customer service is available at: https://rydercup.vivaticket.com/pga_b2c/needhelp.html
A: An amendment of the Budget Law No. 145 dated December 30 2018 aiming at fighting secondary ticketing, the resale of tickets through unofficial channels at increased price.
For implementation of the law, on June, 27 2019, l’Agenzia delle Entrate (The Italian Tax Authority) issued an order containing the enforcement measures regarding the sale or any form of placement of the admission tickets, pursuant to Article 1, paragraphs 545-bis et seq., of Law No. 232 dated December 11 2016, introduced by Article 1, paragraph 1100, of the Law No. 145 dated December 30 2018, n. 145, and the Decree of the Minister of Economy dated March 12 2028, and changes to the discipline of the ticketing systems.
The Battelli law aims at fighting secondary ticketing and states that the user buying official tickets online on the official ticketing platforms must be identified, for instance through the OTP validation process which validates his or her mobile phone number, and may buy up to 10 tickets for the events with a capacity of over 1,000 seats.
For the events with a capacity of over 5,000 seats, the user must declare full details of the ticket holder on each ticket. When accessing the event, it will be checked that the ID card – original document, no copy – and the details on the ticket match.
A: 1st Tee Grandstand tickets will be available for purchase by ticket holders for all three match days in due course. Ticket holders will be notified in advance of the on-sale date.
A: Multiple transport options will be available for the 2023 Ryder Cup. Park and Ride will be available to purchase. Shuttle buses from train/metro stations will also be available. Full information is available here.
A: Please note Ryder Cup Italy Limited is the only provider of Official General Admission and Premium experiences for the 2023 Ryder Cup. All tickets purchased from persons other than RCIL and/or through platforms different than the website will be considered invalid and ineffective, and the relevant holders will not be admitted into the venue.
A: As The 2023 Ryder Cup is taking place in Italy, tickets will be charged in euros, regardless of where a customer is located.
A: You will need to pay for your tickets at the time of purchase.
A: All tickets will be digital tickets. No paper tickets will be issued for the event. Tickets will be delivered in Summer 2023. Full details for all ticket purchasers will be sent in due course.
A: Full Terms and Conditions are available on https://www.rydercup.com/it-it/terms-conditions
A: Please visit rydercup.com/hospitality to secure your place or contact the Premium Sales Team via email atrydercuppremium@europeantourgroup.com or on +44(0)1344 840681. Lines are open from Monday to Friday from 9am to 5pm
A: We will have dedicated ticket and transport options for those with mobility issues.
Please contact rydercupticketing@europeantour.com providing full documentation and a member of the customer service team will be back to you with full information.
A: Sales are progressing well with some options already sold out, please visit rydercup.com/hospitality to secure your place or contact the Premium Sales Team via email at rydercuppremium@europeantourgroup.com or on +44(0)1344 840681. Lines are open from Monday to Friday from 9am to 5pm.
A: Yes, subject to availability. Please contact the Premium Sales Team at rydercuppremium@europeantourgroup.com with your request.
A: Grandstand tickets will be available for all three match days and can be added to your transaction later in the process.
A: No. Regardless of where you are located we will include Italian value added tax (IVA) to the order value.
A: More info on Transport and Parking prices, as well as recommendations on the best ways to reach Marco Simone will be communicated soon.
A: It will be given based on date of payment with those paying first receiving priority.
A: Smart Casual. Guests are advised to wear clothing and footwear suitable for the weather.
A: Generally no however this may be permitted within a Premium Suite environment subject to our prior approval.
A: No. A no re-entry policy is in place at the Ryder Cup 2023. Also, due to the Italian Legislation regulating sporting events, an entry ticket can be scanned only once for entering the Venue.
A: Premium Experience bookings are not required to supply guest names at the time of booking however will be required prior to any tickets being issued. Fulfilment begins in Summer 2023.
A: Yes, please visit the Official Ryder Cup 2023 Shop: https://euroshop.rydercup.com/
A: Our terms and conditions of sale prohibit cancellations, refunds and similar. Full details are available on https://www.rydercup.com/it-it/terms-conditions